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Unfortunately we are no longer allowed to accept Thunder Power battery warranty issues, all defective batteries must be sent directly to Advanced Energy / Thunder Power.

Defective batteries should be sent to the address below, including a detailed explanation of your problem and a copy of the sales receipt.

Thunder Power Batteries
4720 W. University Ave.
Las Vegas, NV 89103
Phone: (702) 228-8883
Fax: (702) 228-8885

If you have any questions regarding this please feel free to contact us.

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