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Warranty
Some of the distributors/manufacturers for the products that we sell have very specific warranty processes. This list will help you resolve a potential warranty issue as quickly as possible.
If you are unsure about the warranty procedure for any item purchased from Esprit Tech/Model, please send us an email: support@espritmodel.com or give us a call: (1) 321.729.4287
Jeti:
Esprit Tech/Model is the US warranty and service center for all of the Jeti products that we sell. This means that
if you have an issue with any Jeti item purchased through Esprit Tech/Model you should contact us directly to
resolve the issue. Jeti Transmitters, JetiBox Profi and Phasor Race motors have a 24 month warranty (from
date of purchase) against manufacturer and material defects. There is no partial warranty against damage or
abuse. For details, refer to the item's user manual.
Other Jeti devices (Receivers, ESCs), have a 24 month warranty (from date of purchase) against manufacturer and
material defects. These devices are also covered under a 50% replacement warranty. This means that if your device
is damaged by something other than manufacturer or material defect. The original owner can purchase a replacement
for 50% of that device's current retail price. This warranty covers the original owner for as long as they own the device.
(For Important Details Please Visit Jeti Care Services & Jeti Fight Club Programs)
If you ship any of the Jeti items directly to the manufacturer in Czech Republic before letting us know, and
setting in place the proper way of return/repair procedure, there is nothing we can do to help you.
Model Motor (AXi):
Esprit Tech/Model is the US warranty and service center for all of the AXi/Model Motor products that we sell. This
means that if you have an issue with any Model Motor item purchased through Esprit Tech you should contact us directly
to resolve the issue. All AXi motors and accessories have a 24 month warranty (from date of purchase) against
manufacturer and material defects. For details, refer to the item's user manual.
All AXi brushless motors and accessories have a 24 month warranty (from date of purchase) against manufacturer and
material defects. These devices are also covered under a 50% replacement warranty. This means that if your device
is damaged by something other than manufacturer or material defect. The original owner can purchase a replacement
for 50% of that device's current retail price. This warranty covers the original owner for as long as they own the device.
(For Important Details Please Visit Jeti Care Services & Jeti Fight Club Programs)
Hacker:
All Hacker Motor warranty issues are handled directly by the US Hacker Motor distributor.
Here is their contact information:
Hacker Motor Distribution LLC
Website: http://www.hackermotorusa.com
Hitec/RCD:
All warranty issues are handled directly by Hitec/RCD.
Here is their contact information:
Phone: (858) 748-8440
FAX: (858) 748-1767
Email: Service@hitecrcd.com
Website: http://hitecrcd.com/support/warranty-service
Thunder Power:
All warranty issues are handled directly by Thunder Power.
Here is their contact information:
ADVANCE ENERGY, INC./THUNDER POWER RC
4720 W. University Ave., Las Vegas, NV 89103
Phone: (702) 228-8883
FAX: (702) 228-888
Website: http://thunderpowerrc.com/html/contact-us.php
MKS:
All MKS servo warranty issues are handled directly by MKS USA.
Here is their contact information:
Phone: (832) 287-3172
Website: http://www.mksservosusa.com/help.php?section=contactus&mode=update
Neu Motors:
All warranty issues are handled directly by Neu Motors.
Here is their contact information:
Phone: (858) 674-2250
FAX: (858) 674-2254
Email: repairs@neutronics.com


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