Warranty

Some of the distributors/manufacturers for the products that we sell have very specific warranty processes. This list will help you resolve a potential warranty issue as quickly as possible.

If you are unsure about the warranty procedure for any item purchased from Esprit Tech/Model, please send us an email: support@espritmodel.com or give us a call: (1) 321.428.3066

Model Motor (AXi):
Esprit Tech/Model is the US warranty and service center for all of the AXi/Model Motor products that we sell. This means that if you have an issue with any Model Motor item purchased through Esprit Tech you should contact us directly to resolve the issue. All AXi motors and accessories have a 24 month warranty (from date of purchase) against manufacturer and material defects. For details, refer to the item's user manual.

All AXi brushless motors and accessories have a 24 month warranty (from date of purchase) against manufacturer and material defects. These devices are also covered under a 50% replacement warranty. This means that if your device is damaged by something other than manufacturer or material defect. The original owner can purchase a replacement for 50% of that device's current retail price. This warranty covers the original owner for as long as they own the device.
(For Important Details Please Visit Jeti Care Services & Jeti Fight Club Programs)

Jeti Model CZ:
All repairs and warranty issues are handled directly by Solid Tech LLC.
Here is their contact information:
Phone: (321) 961 4481
Email: jj@jetimodelusa.com

Hacker:
All Hacker Motor warranty issues are handled directly by the US Hacker Motor distributor.
Here is their contact information:
Hacker Motor Shop USA
Website: http://www.hackermotors.us

Hitec/RCD:
All warranty issues are handled directly by Hitec/RCD.
Here is their contact information:
Phone: (858) 748-8440
FAX: (858) 748-1767
Email: Service@hitecrcd.com
Website: http://hitecrcd.com/support/warranty-service

Thunder Power:
All warranty issues are handled directly by Thunder Power.
Here is their contact information:
ADVANCE ENERGY, INC./THUNDER POWER RC
4720 W. University Ave., Las Vegas, NV 89103
Phone: (702) 228-8883
FAX: (702) 228-888
Website: http://thunderpowerrc.com/html/contact-us.php

MKS:
All MKS servo warranty issues are handled directly by MKS USA.
Here is their contact information:
Phone: (832) 287-3172
Website: http://www.mksservosusa.com/help.php?section=contactus&mode=update

Neu Motors:
All warranty issues are handled directly by Neu Motors.
Here is their contact information:
Phone: (858) 674-2250
FAX: (858) 674-2254
Email: repairs@neutronics.com